1. Door is not adjusted properly

2. Self latching mechanism not installed or adjusted properly

3. Overloading the door

4. Black Nylon bushing came off the bottom hinge when moving or installing the door

5. Hump in your floor

(See Solution)

Cause: locking bars have to line up perfectly with the slots on top & bottom. The alignment may move slightly during shipment or while the door is being installed.

Solution: Bend the locking bar slightly back into alignment with your thumb or with light taps using a hammer.

The problem: When closing the bottom of the case molding trim touches the wall first causing the top not to shut all the way.

Cause: This issue is most commonly associated with out-swing bookcase doors. Unlike a conventional door, which utilizes a separate door stop attached to the jamb and allows for a greater margin of forgiveness, an out-swing bookcase door has the case molding attached directly to the bookcase itself. Because of this design, the door is more sensitive to variations in the rough opening—particularly openings that are out of square, out of plumb, not perfectly level, or out of plane (commonly referred to in *the field as “dog-legged”). When one side of the opening is slightly in and the other slightly out, even minor inconsistencies can affect fit and operation, making precise adjustment more critical.

**Solution:** Adjust the bottom hinge side away from the wall by half the amount the top is out of plumb, then recheck.

Alternative Solution: In late 2025, we developed a simple pressure latch designed to mount at the top of single out-swing bookcase doors. This latch helps keep the top of the bookcase flush with the wall while still allowing for easy operation— a simple push or pull opens the door. This accessory can be purchased separately using the following link:

https://www.hideawaydoors.com/collections/mechanical-latching-locking-accessories/products/out-swing-door-catch-hide-a-way-doors

Extreme Cases: If the wall is significantly out of plumb, out of plane, or the sides of the opening are misaligned in different directions (dog-legged), the bottom wall plate or framing may require adjustment to properly align the opening before final door tuning can be achieved.

In late 2022 all outswing bookcase doors were installed with a top seal that needs to be adjusted after your door is installed. Open the door about midway, just behind the top case molding you'll see a minimum of 3 black adjusters. Start at the one closest to the bookcase hinge side lowering it down about half way. Repeat on the remaining adjusters. Start from the beginning and lower the rest of the way until the seal lightly touches the top of the door.

Please see our How To videos found on our resources page. Most issues can be resolved by watching our videos and cross referencing them with the manufacturer's instructions found in the boxes the lock openers were shipped in (powered locking systems).

(Out-swing Doors only) Typically, this is a problem that happens with Shaker Style Cabinet Doors. Cabinet door hinges have 3 different types of adjustments (see manual). Shaker Style cabinet doors are typically shipped with thin black plastic spacers that are to be mounted between the faceframe and the cabinet door hinge on the cabinet door closest to the side of the bookcase hinge. That will space the cabinet door just enough for the case molding to miss when operating.

Symptom: top of the door closes before the bottom - Solution: 1. Mechanical latch is adjusted with too much tension, loosen tention. 2. Close the door in the area of the fixed shelf by pinching the face frame and the case molding with your hand to close the door.