Getting you answers quickly is our goal.
Important: For all existing or past customer always communicate with your order number. Order numbers are issued at checkout and can be found in the email conformation the system sends you automatically when an order is placed.
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Please call 888-928-4534
Email: sales@hideawaydoors.com
Retail Sales Consultant: brad@hideawaydoors.com - Phone: Extension 704
Commercial Sales Representative: tammy@hideawaydoors.com - Phone Extension 700
(Please note that our sales team works from a separate office and does not have access to daily operations from the main facility which includes order status)
joe@hideawaydoors.com
We have found that most installation or technical questions can be found from our resources link found on our website.
While we never mind helping people with technical or installation questions, we do not currently staff someone on standby to answer calls. Most questions can be answered quickly via email:Â techsupport@hideawaydoors.com
We know that you need answers quickly, we are very responsive via email, but if we are unable to assist you via email we will schedule an appointment for a returned phone call with our shop's foreman.
To email technical questions: techsupport@hideawaydoors.com please include your order number in the subject line
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Use the form to submit a question by clicking here
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