PLEASE NOTE:

-->Our main objective, our main goal is to build our customers the very best hidden bookcase and mirror doors that your money can buy; it's literally why we are here.

In order to do so at such a high volume of orders at high quality takes focus and dedication, so please forgive us that we do not have a trained technission on standby to answer questions over the phone, they are all in the back building doors!

-->But we have a Solution! we are dedicated on getting you the answers you need as quickly as possible.

If you already searched for an answer under our Resources link and we cannot answer your questions quickly via chat (below & to the right) or by email customerservice@hideawaydoors.com we will schedule a call for you with someone that is more trained to help your specific needs.

After all, if we had someone with the technical knowledge to answers questions over the phone, we would have them back in the shop building doors!!!

Important:

For all existing or past customer always communicate with your order number. Order numbers are issued at checkout and can be found in the email conformation the system sends you automatically when an order is placed and typically ends in .2070. If you did not receive an email conformation, please check your spam folder.